Do you have a minimum order quantity (MOQ) for each item?
We offer a low MOQ for all OEM products to support our clients' specific needs.
How do you deliver the goods and how long does it take to arrive?
Large orders are typically delivered by sea. For smaller packages, we can arrange express delivery for faster arrival.
Can you accept customized OEM packaging and logos?
Yes, we specialize in both OEM and ODM services. Please provide your design details before production begins.
What is the warranty period for your products?
We provide a 1 to 3-year warranty for our products, ensuring long-term reliability and performance.
How do you handle faulty products or quality issues?
Our products are manufactured under a strict quality control system with a defect rate below 0.2%. During the warranty period, we will replace any faulty parts with new ones.
What are your standard payment terms?
Our standard terms are a 30% deposit with the remaining 70% due against the copy of the Bill of Lading (BL).