❓ Frequently Asked Questions
Q1: How long about the delivery time?
A1: 7-30 days, it depends on the order machine quantities. For some models, we have ready stock available.
Q2: What is the Minimum Order Quantity (MOQ)?
A2: One unit for heavy strength machines.
Q3: What are the payment terms?
A3: We accept T/T & L/C. A minimum 30% deposit is required when placing the order, and the 70% balance is due before shipment.
Q4: How does your after-sales service work?
A4: We offer an additional 2% free easy-worn parts with each shipment. During the warranty period, we provide free replacements for non-deliberate damage.
Q5: Can you provide gym layout advice?
A5: Yes, we have over 13 years of experience in this field and can offer professional consultation based on your gym size.
Q6: Is assembly difficult?
A6: Assembly is easy. We provide exploded view maps, videos, pictures, and labeled parts to ensure quick and simple equipment setup.