1 Year: Upholstery, handgrips, and other unlisted items
Factory & Packaging
Frequently Asked Questions
What is the standard warranty for the structural frame?
We provide an extensive 10-year warranty for the structural steel frame, ensuring long-term reliability for commercial use.
Are custom colors and logos available for this machine?
Yes, we support customized logos and the frame/leather colors are optional based on your specific requirements.
What is the thickness of the steel tubing used?
This functional trainer is built with heavy-duty steel tubing with a thickness of 3.0mm for maximum stability.
How is the equipment packaged for international shipping?
The goods are protected with bubble wrap and securely packed in reinforced plywood boxes to prevent damage during transit.
What is the typical delivery time for an order?
Delivery is generally within 30 days after receiving the deposit, though we recommend contacting us for a specific confirmation based on your order size.
Do you provide installation instructions?
Yes, we include detailed installation instructions and label numbers on components to help you assemble the equipment easily.